REVIEWS

We strive to always be accurate, on time and trusted.

I am delighted to recommend Emma Hewitt for transcription services. This was my first experience of hiring a transcriptionist since I come from a quantitative research background. Emma guided me seamlessly through the process from beginning to end, providing excellent advice on decisions such as the style of transcription that would best suit my project. Coming from a qualitative academic background, she also had a unique understanding of the research trajectory and frequently gave me gentle prompts and reminders about my timescale. This was massively valuable as it enabled me to move my project forward within my deadline. When I approached Emma, I had 24 lengthy interviews that I required within a three-week turnaround, and she delivered well within schedule. Her work is very high quality, even with my interview data which included a range of accents.

 

Although there are cheaper transcription services available from some of the bigger firms on the market, I now realise that had I opted for one of these, I wouldn't have received the responsiveness and flexibility that I got from working with Emma. It was so nice having a one-on-one contact directly with her and being able to revise and review my needs as the project progressed.

Dr Renee Luthra, Senior Lecturer, University of Essex

" Emma guided me seamlessly through the process from beginning to end providing excellent advice."

" I can honestly say the experience of working with Emma was smooth, efficient and effortless."

Emma recently undertook the transcription and coding of 15 interviews for me. When I contacted her, I only had a brief window until my project funds needed to be spent so I was anxious to ensure that the work was completed quickly. I can honestly say that the experience of working with Emma was smooth, efficient and effortless. From the outset, I felt that my project was in safe hands. She was clear and informative about the various transcription options, giving tangible examples so that I was confident we were on the same page about my requirements. Emma was transparent about the cost of her services from the beginning, and it was refreshing to find that there were no hidden, additional costs. She was consistently quick to reply to my emails and it was a pleasure dealing with her. I couldn’t be happier with the quality of the transcripts. I was impressed with the accuracy of her work, including technical terminology and names that she must have gone to great lengths to clarify. Emma dealt with the coding aspect of the project to a high standard, freeing up my time enormously. Importantly, all work was completed well within the deadline and I am happy to say that my money was well spent.   

Dr Katy Wheeler, Lecturer, University of Essex

" Extremely accurate and enabled me to begin my analysis much sooner than I anticipated."

I had the pleasure to work with Emma at short notice on an occasion when my usual transcriptionist was not available. I told her that I needed a two-hour interview transcribed as soon as possible, preferably within the week. Emma did an excellent job, turning the transcription around within 24 hours. Her work was extremely accurate and enabled me to begin my analysis much sooner than I anticipated. I have recommended her to my colleagues and would happily use her services again.

Dr Darren Thiel, Senior Lecturer, University of Essex

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