HOW WE WORK
As streamlined and hassle-free for you as possible.
WHAT TO EXPECT
At Word Bee, we understand that transcription is a crucial first stage in the preparation of your data. We want to ensure the process is as streamlined and hassle-free for you as possible, whilst making sure that we have clarity on the levels of detail you require to meet your analytical aims and time scales.
Below are the details of what to expect when you contact us.
1
FIRST STEP
CONTACT
Contact us today! Complete the online form or give us a call.
4
FOURTH STEP
WORK
We will get to work transcribing your audio. Your transcripts will go through a rigorous two-stage quality check.
2
SECOND STEP
DISCUSS
We will get back to you within 24 hours by email or phone (your choice) to confirm our availability and gain clarity on your specific requirements.
5
FIFTH STEP
COMPLETE
Completed transcripts will be uploaded to you via Dropbox as each one is ready.
3
THIRD STEP
UPLOAD
We will set up a project management spreadsheet (if needed) and you can upload any existing audio files to our Dropbox account.
6
SIXTH STEP
ENJOY
We are confident that you will be delighted with your transcripts. However, if for any reason you’re not 100% happy, please contact us straight away and we will make it right.